How Do I Know If My Water Softener Is Working Properly?

How do I know if my water softener is working properly?

Do you have a sinking suspicion that your water softener isn’t doing its’ job and is no longer softening your water? Perhaps you’re seeing water spots on the shower door or you’ve noticed a sudden change in household water pressure? 

What are the Signs a Softener isn’t Working Properly?

1. Seeing hard water spots: Generally, with softened water you shouldn’t be cleaning hard water spots off your shower door. If you’re fighting scale and mineral buildup, have your unit serviced to ensure it’s functioning properly and the settings are correct.Cleaning hard water spots of faucet

2. Water Doesn’t Feel Soft: If you’ve ever had a water softener in your home, you can immediately feel the difference when soft water stops flowing. You may feel dry and itchy after a shower or find you can hardly get a suds to form in the kitchen sink. First, check to make sure you have plenty of salt pellets in your brine tank. If there’s salt in the tank, this may be an indicator that your system has stopped softening and needs to be serviced.

3. Change in Water Pressure or Water Quality: If you notice a reduction in water pressure or even simply a change in the quality of your water (perhaps you’re suddenly seeing staining on your porcelain tub), you should immediately call for your water conditioner/softener to be serviced.

Call a Pro.

To ensure that your softener is working properly, we recommend that you have your softener inspected by a local water treatment professional at least once each year. A professional will make sure the valve is functioning properly, all settings are optimized, and possibly even conduct a water test to make sure that your system is still the right match for your home’s water.

But aside from the annual service call, there may be other times when you’re not sure if your softener is functioning properly.

Weighing the Costs

Like all household appliances, water softeners eventually wear out. If you’re finding that you’re having to call to have your softener serviced often and the repair parts and labor are adding up, it may be time weigh the costs. Do you pay to have the unit serviced and repaired or is it time to upgrade to a new softening system? Here are a few things to consider over the lifetime of your unit:

Media – The grade of media used in softeners vary with each manufacturer. Most softeners utilize six, eight or ten-percent crosslink resins. The higher the resin percentage, the greater the resin durability.  Every time a softener regenerates, the resins wear down a little.  It also wears down from exposure to chlorine. With time, the media will need to be replaced which can cost up to $500. Check with your softener manufacturer to determine if media replacement is covered by their warranty.

Consumables – Some water softeners use both cation resins and carbon media in their resin tanks. The cation resin is there for the softening process and the carbon media is there to improve the taste and smell of the water by reducing chlorine and other chemicals/contaminants. The trouble is that carbon wears out and needs to be replaced about every two – three years (cation resins generally last longer). But because most softeners mix the media and carbon, both have to be disposed of and this can be very expensive.

Control Valve – the control valve is the “brain” of your softener. It tells the unit when to recharge or regenerate, rinse, and track water consumption. Like all machines with moving parts, parts of the valves eventually wear out and need replacing.

Lack of Efficiency – Old, outdated softeners can be inefficient and costly. This inefficiency can translate to hundreds of dollars spent each month on higher water bills (due to excess water being used), increased salt usage (system is isn’t working properly and is regenerating more often than needed), and higher energy bills.

Service Costs – Calling your local water treatment specialist all the time for service is like always having a car in the shop. Eventually you want to stop dumping money into the car and get a new one. Read your softener warranty carefully to determine what is covered for parts and labor.

IMG_7277Household Changes – Take into consideration how your household has changed in the past 10(?) years since you purchased your softener. Have the kids gone away to college? Do you now have three toddlers running around? Your softener may have originally been sized for the number of people in your home at the time of purchase. Most water softeners today are sized per the number of people in the household, but carefully monitor increases or decreases in water consumption to determine how often to regenerate. These features can save you a bundle.

Keep in mind that not all water softeners and conditioners are created equally. Less expensive softeners purchased from a Big Box Store are a great price up front, but tend to wear out more quickly and need to be serviced often and replaced earlier. If you purchase a premium softener from a water treatment professional, the system will often be manufactured with higher quality components and carry a stronger warranty.

Ready to Upgrade?

REIONATOR PlatiunumIf you’re in the market for a softener, consider WaterTech’s REIONATOR® premium water conditioner. The Reionator uses an ion exchange process, but incorporates a multi-resin design. This proprietary and innovative multi-resin process allows the REIONATOR® to not only soften your water, but also: 

  • Improve the taste and odor of water by reducing chlorine
  • Reduce iron, manganese, lead, sulfates and nitrates,
  • Reduce that slippery feel often associated with softened water
  • Includes WQA Gold Seal certification to NSF standards 42 & 44 for chlorine reduction and softening capability
  • Features smart valve engineering to maximize water efficiency and save you money while protecting the environment
  • Is built to last. Control valve has fewer moving parts for lower maintenance.
  • Comes with a limited lifetime warranty (an industry rarity).

One of the most valuable advantages when choosing the REIONATOR® is the company and dealer network that stands behind it. Our dealers work tirelessly to deliver on our most important objective – your satisfaction. Once you purchase a water treatment system from WaterTech, you immediately notice the difference between buying through one of our dealers and buying an off-the-shelf product from a big-box retailer. We ensure that your system is installed according to your home’s specifications and that you understand how everything works, including knowing your system’s maintenance schedule and performance standards. 

Even after the installation is complete, our dealers are there for you with the in-person support you need.

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One Response

  1. We have a reionator that has never been serviced. I am looking for a company in my area that is “certified”. Our water at times smells bad, and is leaving spots and white residue on icemaker on our frig. We live in Apache Junction, Arizona 85120 (near Mesa)